Skip to main content
Freshworks Logo
  • Return to Foto Stream
  • Home
  • Contact us
  • View past communication
  • Login
  • Sign up
Recent Searches

No recent searches

    Popular Articles


      Articles
      View all

        Topics
        View all

          Tickets
          View all
            no results

            Sorry! nothing found for

            Manuals FAQs Troubleshooting Apps or Subscription Info Videos

            FotoStream

            • Fotostream Calendar - New rewards feature!
            • Fotostream HNTECH12 - Setting up
            • Fotostream - Making a purchase
            • Fotostream - Can I upload to the frame from anywhere?
            • Fotostream HNTECH01, 02, 04 & 05 - Setting up
            • FotoStream HNTECH11 - Setting up
            • FotoStream HNTECH01, 02, 04 & 05 - Menu Icons
            • FotoStream HNTECH01, 02, 04 & 05 - Installing the frame
            • What are the WiFi Requirements?
            • Get Started - Manage Notifications
            • Get Started - How to Adjust Sleep Mode
            • Get Started - How to Adjust Volume
            • Get Started - How to Change Language
            • Get Started - How to Connect the Frame to a Smartphone Hotspot
            • Get Started - How to Connect to a Wi-Fi
            View all 19
            • HNTECH013 - Manual
            • HNTECH012 - Manual
            • HNTECH11 - Manual
            • HNTECH10 - Manual
            • HNTECH09 - Manual
            • HNTECH08 - Manual
            • HNTECH05 - 21.5" WiFi Photo Frame - Manual
            • HNTECH01 - 7" WiFi Photo Frame - Manual
            • HNTECH04 - 15.6" WiFi Photo Frame - Manual
            • HNTECH02 - 10.1" WiFi Photo Frame - Manual
            • Fotostream Calendar - Can I connect other digital calendars this this device?
            • Fotostream Frame - Can the Calendar model still show photos?
            • Fotostream Calendar - How do I upload photos to the frame?
            • Fotostream Calendar - How do E-cards work?
            • Fotostream Calendar - How does the meals feature work?
            • Fotostream Calendar - How can I add, edit or delete events?
            • Fotostream Calendar - What view options are available?
            • Fotostream - Common FAQ's
            • Fotostream - How should I clean the screen?
            • Fotostream - Which model supports the use of a calendar?
            • Fotostream HNTECH11 - How do I navigate the setup menu?
            • Fotostream - What are the storage specifications?
            • Fotostream - Can I use my frame outdoors?
            • FotoStream - Can I trust my privacy to stay safe?
            • Fotostream - What video formats are accepted?
            View all 28
            • Fotostream Calendar - How to check for updates
            • Fotostream - Cannot play the file
            • WiFi and Connection Problems
            • Error Authenticating
            • Frame Won't Turn On
            • Update Failed
            • "Unfortunately, Frameo has stopped"
            • Can't Download Frameo App to My Smartphone
            • Photo Stuck in Ongoing Deliveries
            • "Oops... The photo cannot be delivered right now, since all recipients are offline"
            • Friend Code Not Working
            • Touch Screen Not Working Properly
            • Screen Flickers
            • FotoStream - The Frameo App
            • How to Allow Access to Photos in the Frameo App
            • How to Send Photos From Smartphone to Frame
            • Forgot password/Change password
            • How to Edit an Account
            • How to Delete a User Account
            • How to Create a User Account
            • Connect a New Phone
            • FotoStream Tutorial - How to Add Friends - Video
            • FotoStream Tutorial - How to Set Up your Frame – Video
            • FotoStream Tutorial - How to Send Photos to your Frame – Video
            • FotoStream Tutorial - How to Send Videos to your Frame – Video
            • Fotostream - Introducing Reactions - Video
            • FotoStream - Introducing Clock & Weather - Video
            category image

            FotoStream - Product Manuals (10)

            Lost your manual? Find them here!

            • HNTECH013 - Manual
              Modified on Wed, 10 Sep at 3:10 PM
            • HNTECH012 - Manual
              Modified on Wed, 10 Sep at 3:09 PM
            • HNTECH11 - Manual
              Modified on Fri, 11 Jul at 10:15 AM
            • HNTECH10 - Manual
              Modified on Fri, 11 Jul at 10:14 AM
            • HNTECH09 - Manual
              Modified on Fri, 11 Jul at 10:13 AM
            • HNTECH08 - Manual
              Modified on Fri, 11 Jul at 10:13 AM
            • HNTECH05 - 21.5" WiFi Photo Frame - Manual
              Modified on Thu, 14 Nov, 2024 at 3:32 PM
            • HNTECH01 - 7" WiFi Photo Frame - Manual
              Modified on Thu, 14 Nov, 2024 at 3:32 PM
            • HNTECH04 - 15.6" WiFi Photo Frame - Manual
              Modified on Thu, 14 Nov, 2024 at 3:32 PM
            • HNTECH02 - 10.1" WiFi Photo Frame - Manual
              Modified on Thu, 14 Nov, 2024 at 3:32 PM

            Still Need Help?

            We’re always here to help! Simply sign up or sign in, then fill out our contact form to create a ‘ticket’.

            Once submitted, you can view all your tickets by clicking the link at the top of the page. *Note you must be signed in to view all previous correspondence.

            Contact us

            Follow Us

            About

            • Who we are
            • Frameo

            Help

            • Manuals
            • FAQs
            • Troubleshooting

            Legal

            • Privacy Policy
            • Shipping & Returns
            • Terms & Conditions

            © Copyright Directed Australia – All Rights Reserved.